Effective Business Communication Assignment Sample

  • Course Code: BUSN20017
  • University: CQ University
  • Country:

Effective Business Communication

Adjusting and trying to find a place in a new environment may be challenging, especially in an environment with a completely different culture and work ethic. In order to overcome any barrier(s) in a business, communication is key. Business communication requires people to communicate across geographical regions and across cultures. This document addresses the businesses communication practices in Australia which can be used as referral for the new Chinese employees coming to join the company in Australia in the coming six weeks. The two branches of competent communication and incompetent communication will be discussed in this document to inform new employees on the competent and incompetent business communication practices in Australia.

  1. Before setting out the business communication styles and practices, it is important to first understand the nature of the Australian people and the local culture. Australia is home to various people from various social and cultural and ethnic backgrounds, hence, it is of great importance to not have a preconceived notion or stereotype of any manner when communicating with an Australian either in the formal setting of the business office or even when outside the office in an informal setting. Australia is a multicultural country and you can expect to meet various kinds of people. Australians are known to be informal and quick direct in their communication which may often come across as blunt or rude. Hence, to keep this in mind whenever one experiences such an encounter may be beneficial. 

Australians appreciate directness and open communication. Their direct and straightforward approach is the Noble style of communication (Ibrahim & Ismail, n.d.). The noble business communication style is, in other words, essentially the Analytical Communication Style wherein directness and straightforwardness is used in business communications. This type of business communication requires the backing of statements by facts and figures and uses data rather than emotions while communicating. The use of logic rather than emotions or intuition is a widespread communication practice in Australian workplaces. Being analytical communicators, Australians may often come across as cold and it is important to remember that is in the nature if Australians and it is nothing personal as they do not enjoy or indulge in small-talk and prefer getting straight to the point. It is important to keep in mind that one need not beat around the bush to get a message across. Intercultural communication may seem tricky but effective business communication within a diversified cultural environment is important for proper communication and effective business practices. While speaking of frank and direct communication, it should be kept in mind that Australian managers may often come across as rude and blunt but remember that what is being communicated to you is not marred by hidden meanings. Due to the fast changing business transactions, this method of directness is especially important to understand and practice while working in Australia. However, this may not be much of a bother for our Chinese employees as studies show that the Chinese, too, preferred direct communication style and this method actually create a positive influence on their organizational commitment (Park et al, 2012). Also, although the Chinese and Australian lifestyle and environment are similar in some ways, there are vast differences too. New Chinese employees may experience a culture shock in the eating and lifestyle habits of Australians that also reflect through the business environment. 

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